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How to Make Sure the HVAC Company You Choose Will be Reliable

Published on: December 22, 2020

IMPORTANT NOTE: . Our company is located in British Columbia, Canada. If you are reading this article in another location, we hope you enjoy the information, but unfortunately we cannot service you. 

Trust is a tough thing to come by these days. That can be applied to just about anybody, but for some reason HVAC takes a big hit. Unsavory actions such as installing the wrong size of air conditioner or applying constant repairs to figure out why the heat’s not working are a couple examples…maybe you’ve had poor experience before and need a new HVAC company to help you out with your systems.

Finding the best company is easier than you may think. Before you take our word for why Rep-Air is a good choice, though, let’s build up some trust first. Here are some tips on how to make sure the HVAC company you choose going forward will be reliable.

  1. Read the reviews

One of the easiest first steps you can take is to examine the reviews of the HVAC company you’re considering hiring. Really take your time with this step, because each customer’s experience depends on their special circumstances. For example, a 1-star rating could be made but the details involved the cost and that’s it. However, if all their reviews are 1-2 stars and their customers are unhappy in each review, you may want to look somewhere else.

A more reliable company will have not only stellar ratings but also in-depth and detailed reviews. Some customers who may have received terrible service before may be so happy with the reliable kind they leave a review about it. These are the kinds of feedback you want to find, especially online (where most HVAC companies are hanging out these days).

  1. Investigate their backgrounds

A technician should always be properly licensed, certified, and trained in the ways of installing and repairing HVAC. They should be licensed specifically within your jurisdiction and perhaps even have electrician-based backgrounds. Since many systems are electric and not just natural gas, knowing how to fix both kinds of units is a must you need to look for, and if it’s not listed on their website, ask them.

The technicians you’re looking at should also know how to fix more modern systems that use advanced tech such as smart thermostats. After all, education doesn’t stop post-graduation from school—it comes with the job as well. Ask the company you’re considering if they have any experience with this kind of equipment, otherwise you could be hiring someone who is too inexperienced and new to a job that requires a professional touch.

  1. Check for contact info

This one’s a no-brainer, and yet it’s surprising to see how some companies really don’t take the time to focus on this aspect. If you can’t find an HVAC company online, then it’s as good as non-existent; it can also be revealing to their customers that because there’s no website for them, there’s no interest on the HVAC company’s part with keeping up with tech you need fixing in this present day and age. A more reliable company knows the power of online presence and frequently updates their information, whether it’s posting new protocol in 2020 on their website, updating their phone number for a new office, or posting new tips about HVAC on their Facebook page. You should be able to find the company’s contact information with no problems whatsoever, and not have to flip through a phone book or click through several pages on a website to find what you’re looking for.

  1. Compare Quotes

If everything seems very equal between the final two HVAC companies you’re looking at hiring, you can try using price quotes to make your last decision.

At this point, you should have quotes that the company has actually taken the time to provide you with. That means having come to your premises (while also using the social distancing and other safety protocols set up this year) and giving you an accurate, detailed quote themselves. General quotes over the phone don’t count; that’s because things and situations can change once a technician arrives for the job.

Keeping this in mind, you can then compare the companies’ price quotes and then choose the one with the most affordable options for your HVAC needs.

Rep-Air Ticks Off All the Boxes

You can find us online, by telephone, and on social media for any questions you might have about HVAC or if you need a new team to take care of your systems, no matter how big or small. We tick off all of the boxes when it comes to your service needs, so don’t hesitate to give us a call. At Rep-Air Heating And Cooling we provide our customers with many options that will best suit your needs from heating and cooling to refrigeration. Contact us today for your complimentary quote: 1-778-728-1476 or and don’t forget to take a look at our website: Follow us on Facebook and Instagram for free giveaways!

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Contact Rep-Air Heating & Cooling today to get started with service by requesting a quote online, or by phone at 778-728-1476.

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